APPLICATION SUITE

Contacts Management

Financial Management

Workforce Management

Quality Experience

Operational Management

Business Insights

INTERSOFT PEOPLE YOU WOULD LIKE TO MEET

Richard Kloosterman

CEO

Rene Pijnacker

Managing Director
Belgium

Pascal Cojan

Managing Director
France

Jean-Claude Gutzeit

Managing Director
Germany

Riccardo Piersantelli

Managing Director
Italy

Eric Van der Staay

BD Manager
Asia Pacific

Chris Haveman

BD Manager
Benelux

Rui Monteiro

BD Manager
Iberia

Bogdan Sebeni

BD Manager
Romania

Dave Vos

Account Manager
Benelux

x

Contacts Management

CRM

Calendar

Tasks

Ticketing

Knowledge-base

CMS

Sheets

Message Inbox

Internal Chat

Add All All

Workforce Management

People Manager

Employee Contracts

Simulation (Q1 2018)

Forecasting (blended)

Capacity Planning

Holiday Request

Shift Planning

Actual Hour Registration

Illness Registration

Add All All

Operational Management

Activity Tracking

Custom Data Tracker

Activity Visualiser

Break Management

Team Management

Desktop Process Monitoring

Phone/CRM Integration

Planning of Routes

Project Announcements

Add All All

Financial Management

Contract Management

Complex Invoicing

Overtime & Allowances

Hours to Payroll integration

Payroll Calculations

Purchase/Payment Approval

Accounting

Cost Distribution

Analysis

Add All All

Quality Experience

Customer Surveys

Data Collection

Case Analysis

Compliance Analysis

Process Analysis

Root Cause Analysis

Agent Monitoring

Feedback & Coaching

Reporting & Dashboards

Add All All

Business Insights

Data Analysis

Data Enrichment

Data Search

Data Integration

Dashboards

Reports (pdf)

Exports

Add All All