APPLICATION SUITE

Contacts Management

Financial Management

Workforce Management

Quality Experience

Operational Management

Business Insights

you can find us here all year’round!

Next Event:

33 èmes JOURNÉES PROFESSIONNELLES SN.PRO

25-27 OCTOBER 2018

France

At this link here.

ISSA Interclean

RAI Amsterdam Europaplein 1078 GZ

15-18 MAY 2018

Amsterdam, The Netherlands

Expotechnolgia

Biblioteca de Marvila

22 February

Lisbon, Portugal

CCW 2018

Estrel Berlin Hotel

27.02 – 01.03 2018

Berlin, Germany

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Contacts Management

CRM

Calendar

Tasks

Ticketing

Knowledge-base

CMS

Sheets

Message Inbox

Internal Chat

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Workforce Management

People Manager

Employee Contracts

Simulation (Q1 2018)

Forecasting (blended)

Capacity Planning

Holiday Request

Shift Planning

Actual Hour Registration

Illness Registration

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Operational Management

Activity Tracking

Custom Data Tracker

Activity Visualiser

Break Management

Team Management

Desktop Process Monitoring

Phone/CRM Integration

Planning of Routes

Project Announcements

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Financial Management

Contract Management

Complex Invoicing

Overtime & Allowances

Hours to Payroll integration

Payroll Calculations

Purchase/Payment Approval

Accounting

Cost Distribution

Analysis

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Quality Experience

Customer Surveys

Data Collection

Case Analysis

Compliance Analysis

Process Analysis

Root Cause Analysis

Agent Monitoring

Feedback & Coaching

Reporting & Dashboards

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Business Insights

Data Analysis

Data Enrichment

Data Search

Data Integration

Dashboards

Reports (pdf)

Exports

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