APPLICATION SUITE

Contacts Management

Financial Management

Workforce Management

Quality Experience

Operational Management

Business Insights

INTERSOFT ONE SOLUTIONS
Intersoft meets your strategic and operational IT needs with high
quality solutions from our large product and services portfolio.

Workforce Management

Service Centers

Customer Experience

Facility Services

Facility Management

Manufacturing

INTERSOFT smart SOLUTION suite
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Contacts Management

CRM

Calendar

Tasks

Ticketing

Knowledge-base

CMS

Sheets

Message Inbox

Internal Chat

Workforce Management

People Manager

Employee Contracts

Simulation (Q1 2018)

Forecasting (blended)

Capacity Planning

Holiday Request

Shift Planning

Actual Hour Registration

Illness Registration

Operational Management

Activity Tracking

Custom Data Tracker

Activity Visualiser

Break Management

Team Management

Desktop Process Monitoring

Phone/CRM Integration

Planning of Routes

Project Announcements

Financial Management

Contract Management

Complex Invoicing

Overtime & Allowances

Hours to Payroll integration

Payroll Calculations

Purchase/Payment Approval

Accounting

Cost Distribution

Analysis

Quality Experience

Customer Surveys

Data Collection

Case Analysis

Compliance Analysis

Process Analysis

Root Cause Analysis

Agent Monitoring

Feedback & Coaching

Reporting & Dashboards

Business Insights

Data Analysis

Data Enrichment

Data Search

Data Integration

Dashboards

Reports (pdf)

Exports

CUSTOMERS THAT PLACED THEIR TRUST IN US
INTERSOFT ONE SOLUTIONS
x

Workforce Management

Service Centers

Customer Experience

Facility Services

Facility Management

Manufacturing

INTERSOFT smart SOLUTION suite
x

Contacts Management

CRM

Calendar

Tasks

Ticketing

Knowledge-base

CMS

Sheets

Message Inbox

Internal Chat

Add All All

Workforce Management

People Manager

Employee Contracts

Simulation (Q1 2018)

Forecasting (blended)

Capacity Planning

Holiday Request

Shift Planning

Actual Hour Registration

Illness Registration

Add All All

Operational Management

Activity Tracking

Custom Data Tracker

Activity Visualiser

Break Management

Team Management

Desktop Process Monitoring

Phone/CRM Integration

Planning of Routes

Project Announcements

Add All All

Financial Management

Contract Management

Complex Invoicing

Overtime & Allowances

Hours to Payroll integration

Payroll Calculations

Purchase/Payment Approval

Accounting

Cost Distribution

Analysis

Add All All

Quality Experience

Customer Surveys

Data Collection

Case Analysis

Compliance Analysis

Process Analysis

Root Cause Analysis

Agent Monitoring

Feedback & Coaching

Reporting & Dashboards

Add All All

Business Insights

Data Analysis

Data Enrichment

Data Search

Data Integration

Dashboards

Reports (pdf)

Exports

Add All All
INTERSOFT ONE SOLUTIONS
INTERSOFT SMART SOLUTIONS SUITE